Privacy Policy
DreamMarket (“we”) handles your personal information in accordance with the policy below.
Information We Collect
- Account information: username, email address, phone number
- Transaction information: order records, shipping address, payment records
- Support enquiries: the content of messages you send through our chat widget, and an email address if you choose to provide one
- Device information: browser type, IP address, access logs
How We Use It
We use the information above only to: fulfil and deliver your orders, handle after-sales service and disputes, prevent fraudulent orders and keep accounts secure, and comply with legal obligations.
Sharing
We do not provide your personal information to third parties except in the following cases:
- To deliver your order, we give the courier your name, phone number and address
- To process payment, we give the payment provider the transaction information it needs
- When required by law or by a regulator
Your Rights
You may request access to, correction of, or deletion of your personal information, and you may close your account. To exercise these rights, please contact us through the contact page.
Cookies and Local Storage
We use cookies to keep you logged in and to remember your cart. You can disable cookies in your browser settings, though some features may stop working. To keep a chat conversation going, we store an identifier in a cookie and in your browser’s local storage.
Contact
For questions about this policy, please reach us through the chat widget on this site or the contact page.